Is a treatment request stuck, a bill unpaid, or a medical record missing from your file? Describe what is happening with your care and we will help you understand how the authorization and billing process is supposed to work.
Email: [email protected]
How quickly will I hear back?
We read every message and usually reply within two to three business days.
Can you tell me what to do about my claim?
We can explain how medical care, approvals, and billing generally work in New York. We are an educational resource, not a law firm, so we cannot advise on or handle your individual claim.